| (a) The Health and Human Services Commission (HHSC) will conduct a protest review as follows: (1) The HHSC division that conducted the procurement will review the protest and the Division Director will make an initial recommendation to the Commissioner. The Division Director may at his or her sole discretion request supplemental oral or written information from the protestant if such information is necessary to evaluate the protest. (2) The Commissioner will review the protest and Division Director's recommendations. The Commissioner may, at his or her sole discretion, request supplemental oral or written information from the protestant or HHSC division if such information is necessary to evaluate the protest. The Commissioner will then issue a final determination regarding the protest. (3) The Commissioner's final determination will be HHSC's final action on the protest, the protestant will have no further administrative recourse. (b) HHSC will provide the protestant with a written copy of the final determination within thirty days of receiving the protest, or as soon thereafter as practicable. |