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TITLE 40SOCIAL SERVICES AND ASSISTANCE
PART 19DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES
CHAPTER 749MINIMUM STANDARDS FOR CHILD-PLACING AGENCIES
SUBCHAPTER CORGANIZATION AND ADMINISTRATION
DIVISION 9CLIENTS AND APPEALS
RULE §749.425What must my appeal process include?

(a) You must have a written appeal process for your adult clients in regard to your actions and decisions that affect those clients.

(b) The process must describe:

  (1) How you will inform clients of their right to appeal;

  (2) The procedures for making an appeal;

  (3) Who will hear an appeal and make the decision;

  (4) How the person who requests an appeal will find out about the decision;

  (5) Time frames for making a decision and communicating the decision to the complainant; and

  (6) The basis for an appeal decision.

(c) You must provide this information to each birth parent, foster parent applicant, or adoptive applicant before you make that person your client.

(d) Your appeal process does not have to involve anyone from outside your agency. An internal review procedure is sufficient.


Source Note: The provisions of this §749.425 adopted to be effective January 1, 2007, 31 TexReg 7469

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