| (a) The provider agency must allow the Texas Department of Human Services (DHS) and all appropriate federal and state agencies and their representatives to examine and copy client records and supporting documents pertaining to services provided. The provider agency must make the records available at reasonable times and for reasonable periods. (b) The provider agency must provide DHS with client records and supporting documents upon request. If the provider agency fails to provide records upon request, DHS may take adverse action against the provider agency's contract. |
