|(a) A licensure application must be on the official form designated by and available from the board. (b) The application process begins when the board office receives the completed application form and fee. (c) The department will acknowledge in writing receiving the application and fee within 15 working days of receipt. The letter will include the requested licensing or specialty recognition category; any documented deficiencies in qualifications; and any additional documentation, such as transcripts or supervisory references, required for the examination approval. (d) The board will mail a letter approving the applicant to sit for the examination within 15 working days after the board office receives all required documentation. (e) If an applicant fails to fully document his or her qualifications and/or fails to pass the examination within 12 months after filing the application, his or her application shall be voided, and the applicant will be required to reapply. (f) When the applicant passes the examination, the department shall mail an approval notice stating the initial licensure fee. (g) Under no circumstances may a license applicant falsify any application materials. If the board determines that false information has been submitted, the applicant shall be determined unfit for licensure. (h) When the applicant has met all other qualifications for licensure or specialty recognition, and when the board office receives the applicant's license fee payment, the board will grant the license or specialty recognition. (i) In the event an application is not processed in the time periods stated in this section, the applicant has the right to request, in writing, reimbursement of all fees paid in that particular application process. The applicant shall address the reimbursement request to the executive director, who will respond within 30 days. The director may find that good cause existed for exceeding the time period and may deny the request. In that event, the applicant may appeal in writing to the board chairperson, addressed to the board office. The chairperson shall review the executive director's report of the situation and may approve or deny, in writing, the applicant's request for reimbursement of fees.