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| TITLE 19 | EDUCATION |
|---|---|
| PART 1 | TEXAS HIGHER EDUCATION COORDINATING BOARD |
| CHAPTER 1 | AGENCY ADMINISTRATION |
| SUBCHAPTER E | STUDENT COMPLAINT PROCEDURE |
| RULE §1.117 | Attempt to Facilitate an Informal Resolution to the Complaint |
During the investigation of a student complaint, Agency staff shall, in appropriate cases, attempt to facilitate an informal resolution to the complaint that is mutually satisfactory to the complainant and institution. |
| Source Note: The provisions of this §1.117 adopted to be effective November 28, 2012, 37 TexReg 9353 |
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